Profile
First Name
Jen
Last Name
Goldman
Professions
Virtual Business Support
Industry
Business Services
Chapter
B2B Fractional Accelerator
Member Role
B2B Member
Member Bio
Jen brings 30 years of experience transforming the operations of 300+ service businesses to thrive. Her mission is to increase the health of small businesses so they can share more knowledge, support, and success with their employees, clients, and community.
Jen's team optimizes the Finances, Tech, Processes, Right People-Right Seats-Right Skills, Communication, Public Presence and encourages strong inclusion of providers and outside experts to boost the business in the direction the leaders want it to go.
Representative engagements include:
✔ 15% Net Profit Increase
✔ 50% Increase in Team Capacity
✔ $600k Reduction in Expenses and $5 million Increase in Revenue
✔ 55% Increase in Valuation
✔ $800K Increase in Net Revenue with no client attrition.
✔ Attracted $75M AUM while maintained 45% profit margin
✔ 2x'd Multiple within 1 Year
Jen teaches her acceleration methods at national conferences and been published in Inc Magazine, Tech Tools for Today’s High-Margin Practice, Liberated CEO, and trade publications.
Jen’s transformation work started in her teens at a John Deere Servicing Company, M&T Bank’s Quality Control Division, and SUNY Geneseo’s Campus Auxiliary Services. She expanded her skills in business finance through Boston College MBA classes, Boston University CFP Program, and Northeastern University’s Enrolled Agent Program. She topped off her W2 work scaling up US’s largest multi family office in the 90’s, a 45 person Tax Firm, and 125 Insurance Firm before starting My Virtual COO™ in 2007.
Jen’s humanitarian path includes Good Citizen and Humanitarian Awards in pre-college years, Brighton YMCA Development Advisory Committee Member, Five-Year Brighton Soup Pantry Volunteer, North Andover Town Finance Committee Member, MA League of Women Voters Board Member, Community Garden Volunteer, Founder of 2,000+ member group advocating for funding Public School Improvements, Board Member and Transformer for Peoples Food Pantry Inc., and active giver to Feed America and Under the Bridge Homeless.
Jen’s personal path is her two teenagers, a very understanding husband and pup Sparky, reading HBR Stoics Sinek Brown Grant Osloff, watching psychological thriller movies, vegetable gardening, and a light workout to maintain mind and body resilience.
Jen's team optimizes the Finances, Tech, Processes, Right People-Right Seats-Right Skills, Communication, Public Presence and encourages strong inclusion of providers and outside experts to boost the business in the direction the leaders want it to go.
Representative engagements include:
✔ 15% Net Profit Increase
✔ 50% Increase in Team Capacity
✔ $600k Reduction in Expenses and $5 million Increase in Revenue
✔ 55% Increase in Valuation
✔ $800K Increase in Net Revenue with no client attrition.
✔ Attracted $75M AUM while maintained 45% profit margin
✔ 2x'd Multiple within 1 Year
Jen teaches her acceleration methods at national conferences and been published in Inc Magazine, Tech Tools for Today’s High-Margin Practice, Liberated CEO, and trade publications.
Jen’s transformation work started in her teens at a John Deere Servicing Company, M&T Bank’s Quality Control Division, and SUNY Geneseo’s Campus Auxiliary Services. She expanded her skills in business finance through Boston College MBA classes, Boston University CFP Program, and Northeastern University’s Enrolled Agent Program. She topped off her W2 work scaling up US’s largest multi family office in the 90’s, a 45 person Tax Firm, and 125 Insurance Firm before starting My Virtual COO™ in 2007.
Jen’s humanitarian path includes Good Citizen and Humanitarian Awards in pre-college years, Brighton YMCA Development Advisory Committee Member, Five-Year Brighton Soup Pantry Volunteer, North Andover Town Finance Committee Member, MA League of Women Voters Board Member, Community Garden Volunteer, Founder of 2,000+ member group advocating for funding Public School Improvements, Board Member and Transformer for Peoples Food Pantry Inc., and active giver to Feed America and Under the Bridge Homeless.
Jen’s personal path is her two teenagers, a very understanding husband and pup Sparky, reading HBR Stoics Sinek Brown Grant Osloff, watching psychological thriller movies, vegetable gardening, and a light workout to maintain mind and body resilience.
Profile Video Link
https://youtube.com/shorts/UfkxZqmmW5c?si=aGwNj7farflsBBC7Contact Details
Website
https://myvirtualcoo.com/Company Details
Company Name
My Virtual COO
Job Title
Business Operations Transformer
Street:
733 Turnpike Street Suite 116
City:
North Andover
State:
Massachusetts
Zip code:
01845
About Us
We help businesses scale by improving client servicing and operations in the least amount of time, energy, and money. Through our training and consulting 1000+ businesses since 2007, we provided owners with ROI such as 27% profit increase, 20% valuation increase, 50% capacity increase, and time to mentor staff, pursue new opportunities, and enjoy the boost to time, culture, and profitability.
Our improvement techniques that accelerate business health include: IDEOS®, Change Visualization, 4W's Improvement Sequencing, Tech Flow Game Plan®, Napkin Growth Projections, Function Org Design, and more.
Our services range among Consulting, Coaching, Peer Group, and DIY Courses for rising leaders. And in Massachusetts, you can apply for full reimbursement to learn how to improve through the MA Express Program.
Our improvement techniques that accelerate business health include: IDEOS®, Change Visualization, 4W's Improvement Sequencing, Tech Flow Game Plan®, Napkin Growth Projections, Function Org Design, and more.
Our services range among Consulting, Coaching, Peer Group, and DIY Courses for rising leaders. And in Massachusetts, you can apply for full reimbursement to learn how to improve through the MA Express Program.
Services Provided
Operations Consulting
Operations Coaching
Operations Peer Group
Operations DIY Courses
Operations Coaching
Operations Peer Group
Operations DIY Courses
Ideal Customers
5-100 employee service business in USA and seeking the right order of improvements to scale up the business with the least energy, time, friction, and money. The improvements span among finances, processes, staffing, client experience, technology, marketing, business development, and team management.
Employee Count of Clients
1-19
Revenue Size of Clients
$1M-$15M